The Email tool allows you to send email from within Learning Environment. You can also organize received mail using folders and store email addresses using the Address Book.
Unread messages appear in bold. To read a message, click the subject link of the message. The message opens in either a preview pane or new window, depending on your settings.
Option | Description |
---|---|
Address Book |
Click Address Book to open, in a pop-up window, an address book containing your contacts. Use the Address Book to quickly fill in the To, Cc, and Bcc fields. |
To, Cc, Bcc |
You can send messages to contacts by directly entering their addresses into the To field. To expand the Cc and Bcc fields, click Add CC or BCC. |
Subject |
Specify a subject line in this field. |
Priority |
Set the priority for this message as Low, Normal (default setting), or High. This priority setting will appear next to your message in the receiver's Message List. |
Body |
Enter your message into this area. |
Spell Check |
Click the Spell Check icon to check your message for misspellings. |
Preview |
Click the Preview icon to have a look at your message before sending it. |
Attach a file |
In the Attachments area, click Browse to locate the file you want to attach, or drag and drop your files onto the Attachments upload target. You can attach as many files as you want. Note Internet Explorer 9 and older currently do not support dragging and dropping files from your desktop into Learning Environment. |
Attach an audio recording |
In the Attachments area, click Record Audio. Ensure your microphone is set up correctly and click Record. Click Flash Settings to make adjustments to your microphone selection and volume. Click Play to listen to your recording. Click Clear to erase your recording. If you have pre-recorded audio and are using a supported browser, you can drag audio files onto the Attachments upload target. |
Open the message and click Mark Unread from the More Actions button in the Message Preview page.
Use the Search For field to search and find messages in the inbox. Type the word you are searching for in the Search For field and click Search.
Click the Show Search Options link to search specifically in the From, Subject, or Body fields of messages in the inbox.
To filter the messages in the inbox, select your filtering category in the Filter By drop-down list.
To sort the messages in the inbox, click the icon or title representing the type of sort you want to perform.
You can sort the messages by their priority, whether they contain attachments, as well as by their From, Subject, Date, and Size attributes.
Note Deleted messages are moved to the Trash folder. Deleting messages from the Trash folder removes them permanently.
Folders help you manage your messages by organizing them into groups. Your folders are listed in the Folder drop-down list and in the Folder List pane if it is set to display. You have the following folders by default:
You can add folders to this list as needed.
In the inbox, click the folder’s name in the Folder List pane or select the folder from the Folder drop-down list.
The amount of information you can edit depends on the type of folder you are editing. While you can change the name, the parent folder, and delete folders you have created, you can only change the name of system-created folders. You cannot delete system-created folders (Trash, Draft, Inbox, Address Book), nor can you change their parent folder.
Note The Reorder Folders page only lists folders that are organized at the same level (i.e. they are either top-level folders or share a parent folder). To change the nesting structure of folders at different levels (i.e. remove or add a parent association) you must edit the Parent Folder field on the Edit Folder page.
Click Delete from the context menu next to the folder you want to delete. You cannot delete system-created folders.
The Address Book lets you to keep an online list of your contacts and organize personal contacts into groups.
Your Address Book options vary according to your permissions. Contacts in the address book are either system generated in the case of course and internal contacts, or user created in the case of personal and external contacts. Depending on your permissions, you might not be able to create personal contacts.
Do one of the following:
Note Depending on your email configuration, you may not have access to all of the settings.
Option | Description |
---|---|
Email Options | |
Track activity for messages sent to internal email addresses |
A personal setting that, when turned on, tracks the status of a sent message (read or unread), and when the message was replied to and/or forwarded. When this setting is enabled, sent messages will contain a View Recipient Activity link in their message body. |
Include original message in email replies |
When you reply to an email, the original message is included with your reply. |
Send a copy of each outgoing message to [recipient] |
This option allows you to send a copy of all the emails you send to a specified address. Click the Change email address link to specify the address you want to send copies to. Changing this address will change your external address for all mail sent from the Desire2Learn application. This option is only available when you are using Send Only email. |
Save a copy of each outgoing message to the Sent Mail folder |
A copy of the messages you send, with attachments, saves to the Sent Email folder. This only applies to users who can receive email. |
"Reply to" Email Address |
This option allows you to set an address to receive replies to your emails, if different from the address the emails originated at. Use this option if you have Send-Only permissions as some applications will not deliver mail without a valid reply address. |
Email Signature |
Add text that will appear at the bottom of the messages you send. |
Display Options | |
Show the Message Preview pane |
The preview pane allows you to read messages from within the Message List page. If you turn this option off, clicking on a message opens a new window containing the message. This only applies to users who can receive email. |
Show the Folder List pane |
This option displays the Folder List pane in the inbox. This pane contains the same content as the folder drop-down list. This only applies to users who can receive email. |
Mark messages as read when viewed in the Message Preview pane |
Using the preview pane to read your messages will mark them as read. This only applies to users who can receive email. |
Show internal email addresses in the Address Book |
Internal addresses for your system contacts will appear in the Address Book. |
Show external email addresses in the Address Book |
External addresses for your system contacts will appear in the Address Book. |
Allow filtering messages and contacts on group enrollment |
Controls whether groups and sections are listed in the Filter By field in the inbox and the address book. |
Forwarding Options | |
Forward incoming messages to an alternate email account |
Enter an address into this field to have email sent to your Desire2Learn address redirected to this address. This only applies to users who can receive email. |
After selecting the above option, choose one of the following: | |
Forward and delete from the Inbox folder |
Mail is forwarded to your specified address and then deleted. Deleted mail is not stored in the trash folder and does not affect allocated usage. |
Forward and mark unread in the Inbox folder |
Mail is forwarded to your specified address and then marked as unread in the Desire2Learn mail list. |
Forward and mark read in the Inbox folder |
Mail is forwarded to your specified address and then marked as read in the Desire2Learn mail list. |
Note Depending on how your organization's email service is set up, you may not be able to turn course address book information on and off.
Links:
[1] http://staging.docs.d2l/en/accessing-email
[2] http://staging.docs.d2l/en/reading-email-address
[3] http://staging.docs.d2l/en/composing-email-messages
[4] http://staging.docs.d2l/en/compose-message-options
[5] http://staging.docs.d2l/en/replying-forwarding-email-messages
[6] http://staging.docs.d2l/en/marking-email-read-unread
[7] http://staging.docs.d2l/en/searching-for-email-message
[8] http://staging.docs.d2l/en/filtering-email-messages
[9] http://staging.docs.d2l/en/sorting-email-messages
[10] http://staging.docs.d2l/en/deleting-email-messages
[11] http://staging.docs.d2l/en/email-folders
[12] http://staging.docs.d2l/en/accessing-email-folders
[13] http://staging.docs.d2l/en/accessing-folder-management-area
[14] http://staging.docs.d2l/en/adding-email-folder
[15] http://staging.docs.d2l/en/editing-email-folder
[16] http://staging.docs.d2l/en/reordering-email-folder-list
[17] http://staging.docs.d2l/en/moving-email-message-to-folder
[18] http://staging.docs.d2l/en/deleting-email-folder
[19] http://staging.docs.d2l/en/address-book
[20] http://staging.docs.d2l/en/accessing-address-book
[21] http://staging.docs.d2l/en/add-personal-contact-to-address-book
[22] http://staging.docs.d2l/en/editing-address-book-personal-contact
[23] http://staging.docs.d2l/en/deleting-address-book-personal-contact
[24] http://staging.docs.d2l/en/creating-address-book-contacts-group
[25] http://staging.docs.d2l/en/moving-personal-contacts-to-contacts-group
[26] http://staging.docs.d2l/en/changing-email-settings
[27] http://staging.docs.d2l/en/disabling-your-course-address-book
[28] http://staging.docs.d2l/en/taxonomy/term/3
[29] http://staging.docs.d2l/en/taxonomy/term/2